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Why AI Visibility Matters

Billions of people now use Google AI and ChatGPT to find local services. Instead of scrolling through 10 pages of results, they simply ask: "Who's the best plumber near me?" The AI then recommends 2-3 businesses—and if you're not visible to AI, you don't exist to these potential customers.

2B+
Google AI Users
800M
ChatGPT Weekly
50%
Searches w/ AI
86%
Invisible Here
2026 Regional Report

State of AI Visibility:
Greater Boston

Algorithmic analysis of contractors across 4 municipalities in the region.

We analyzed 28 businesses across 4 municipalities in the Greater Boston region. The findings reveal that 86% of local businesses remain invisible to AI assistants like ChatGPT and Google AI.

The region outperforms the provincial average by 16.0 points, demonstrating superior digital adoption compared to Massachusetts.

Only 0% of businesses achieve "AI-Ready" status—the minimum threshold to appear consistently in AI-generated recommendations.

28
Businesses Audited
0%
AI Ready
Regional advantage
Greater Boston vs Massachusetts
+16.0pts
Market Distribution
AI-Ready
Visible
Invisible
100%
Have Website
14%
Schema Ready

The Performance Gap

The data reveals a 1x gap between market leaders and the rest of the pack.

Market leaders (top 10%) maintain an average score of 60/100 with 5 reviews on average. These businesses consistently appear in AI recommendations.

At-risk businesses (bottom 50%) stagnate at 27/100 with only 4 reviews. Despite their expertise, they're invisible to consumers using AI.

Boston leads the regional rankings with a score of 39/100 across 25 businesses analyzed.

Braintree shows the lowest score at 0/100—a 39-point gap from the regional leader.

For Consumers

What This Means for Consumers

When you ask ChatGPT or Google AI to recommend a plumber, you're not necessarily getting the best—you're getting the one with the best digital infrastructure. The 5 average reviews of market leaders isn't a coincidence: they've invested in their online presence.

Performance Gap

Top 10% vs Bottom 50%

Top 10%
Market Leaders
60
Avg Score
Avg Reviews:5
1x gap
Bottom 50%
At Risk
27
Avg Score
Avg Reviews:4

The Review Paradox

Having lots of reviews isn't enough. Our data shows businesses with 100+ reviews still remain invisible if their technical infrastructure isn't optimized.

The determining factor? Schema markup (structured data)—the invisible code that helps AI assistants understand and recommend your business.

Currently, only 14% of businesses in Greater Boston have schema markup, compared to 10% at the provincial level.

100% of businesses have a website, but most lack the necessary technical optimizations. A website without schema markup is like a storefront without a sign in the AI world.

Key Insight

Schema Markup Explained

Schema markup is invisible code on your website that tells Google and AI assistants: "Here's my name, address, hours, and services." Without it, AI has to guess—and it prefers to recommend businesses it clearly understands.

The Review Paradox

Reviews alone aren't enough. AI visibility score matters more.
Verified
High Reviews / Invisible
Invisible

Visibility by Trade

Not all trades are created equal when it comes to AI visibility. In Greater Boston, we analyze 9 core trades (plumbers, electricians, roofers, HVAC, general contractors, landscapers, painters, foundation specialists, and HVAC/R).

For Consumers

If You Need a Contractor

With only 0% of businesses AI-optimized, your chances of finding the right professional through Google AI or ChatGPT are slim. Consider asking for local referrals or using specialized directories alongside AI recommendations.

Where Businesses Cluster

The score distribution reveals a bifurcated market:

The Elite (75-100): 0 businesses (0%) have optimized for AI discovery. These are the contractors AI assistants recommend.

The Middle Ground (50-74): 4 businesses (14%) are visible but not prioritized. A few optimizations could push them into recommendation territory.

The Danger Zone (0-49): 24 businesses (86%) are effectively invisible to AI search. Despite averaging 4 reviews, their technical infrastructure fails them.

The tipping point is 50. Below this threshold, businesses rarely appear in AI-generated recommendations regardless of reputation.

Opportunity

The Intense Competition Zone

39% of businesses are concentrated in the 40-70 score range. This is where a few simple optimizations can mean the difference between visibility and invisibility. Businesses at 45 that jump to 55 often see their AI recommendations double.

Visibility Score Distribution

How businesses in the region are distributed across the AI visibility scale

The Three Tiers of AI Visibility

Excellent (0 businesses, 0%) These businesses appear in AI recommendations consistently. They have schema markup, verified business data, and strong review signals. Average score: 80+.

Good (4 businesses, 14%) Visible but not dominant. These businesses appear in some AI searches but lose out to Excellent-tier competitors. One or two optimizations could elevate them.

At Risk (24 businesses, 86%) Effectively invisible. Despite averaging 4 reviews and 4.8 stars, these businesses lack the technical signals AI assistants need. They're competing with one hand tied behind their back.

Warning

The Cost of Being in the Wrong Tier

An "At Risk" business with 50 reviews and 4.8 stars can lose customers to an "Excellent" business with 20 reviews and 4.5 stars—simply because AI can't see the first one. This is the new cost of digital invisibility.

AI Market Readiness

Business distribution by readiness tier
28Analyzed
Excellent
Good
At Risk

Geographic Patterns

The Leader: Boston With 25 businesses analyzed and an average score of 39/100, Boston leads the region. 0% of local contractors are "AI-Ready"—near the regional average.

The Opportunity: Braintree Braintree averages 0/100 across 1 businesses. For contractors here, low competition means early optimizers could dominate local AI search results.

Urban vs. Rural: Urban (0 businesses) and rural (0) areas perform similarly, with only a 0-point gap.

Opportunity

The Growth Factor

Contractors who optimize first in smaller municipalities have an advantage: less competition means more visibility per dollar invested.

Champions by Municipality

The top performer from each city. Is your local competitor here?
25 businesses0% AI-Ready
No champion
1 businesses0% AI-Ready
No champion
1 businesses0% AI-Ready
No champion
1 businesses0% AI-Ready

Explore Municipality Guides

Detailed trade-by-trade analysis for each city in Greater Boston

Market Leaders

Top 10 Regional Performers

These businesses have optimized their digital footprint for AI search, maintaining consistent schema data and verified identity signals.

Score Distribution
Headline
86% of contractors in Greater Boston are invisible to AI assistants like ChatGPT and Perplexity, according to an analysis of 28 local businesses.
Top Performer
The average AI visibility score in Greater Boston is 36/100, with 0% of businesses rated "excellent".
Opportunity
Cambridge shows the greatest improvement potential with an average score of 0/100 — contractors who optimize now could dominate the local market.
vs Province
Greater Boston outperforms the Massachusetts provincial average by 16.0 points in AI visibility, suggesting faster tech adoption.
Trade Comparison
The analysis covers 0 different trades, revealing significant AI visibility gaps between sectors.
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